Automated Services

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The mission of Automated Services is to ensure the effective use of technology to deliver municipal services to the public, and facilitate the delivery of these services by other departments.

Our systems reflect technology that is leading-edge, but still consistent with the Town’s goals and budgets. We reduce costs through productivity gains made possible by the growth and innovation in technology in recent years.

We promote "government without walls" to expedite public contact, increase transparency, and inform in an accurate and timely manner.

We provide a reliable and scalable enterprise network, including high speed connectivity among various departments, and between the Town and the public.

We secure the integrity of the network and safeguard confidentiality while giving proper access to electronic data in the Town’s possession.

We leverage shared technology and promote new uses of technology. We assist departments with planning and strategic integration of technology with their procedures and goals. We stress empowerment and the maximum use of systems through the training of users.

We keep current on new developments and plan for future growth. We advise on the Town’s investment in technology, recognizing that people, not technology, will ultimately drive success.

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